Privacy Policy

Last Updated: February 2026

At DIGITALO Pty Ltd (ABN 49 616 606 896), we are committed to protecting your privacy. This policy outlines how we collect, use, and manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy applies to our website () and the professional services we provide, including web design, SEO, and digital marketing.

1. Information We Collect

We collect information that is necessary to provide our services and improve your experience. This includes:

• Contact Detail: Name, email address, and phone number (collected via our contact forms or during project onboarding).

• Business Information: Company name, ABN, and website URLs.

• Technical Data: IP addresses, browser type, and usage statistics (collected via Google Analytics 4).

• Client Data: Information provided to us for the purpose of managing SEO, newsletters, or blog content.

2. How We Use Your Information

We use the information we collect to:

• Deliver and manage our digital services (Web design, SEO, Blogs).

• Communicate with you regarding project updates, invoicing, and support.

• Send occasional newsletters or marketing updates (only where you have provided express consent).

• Improve our website functionality and user experience.

3. Disclosure to Third Parties

DIGITALO does not sell, rent, or trade your personal information. We only disclose information to third parties in the following circumstances:

• Service Providers: To trusted contractors or software providers who assist in our operations (e.g., hosting providers, email marketing platforms, or SEO tools). These parties are bound by confidentiality.

• Legal Requirements: Where required by Australian law or in response to a valid legal request.

• Business Transfers: In the event of a business merger or sale, client data may be transferred as a business asset, subject to this policy.

4. Spam Act Compliance

In accordance with the Spam Act 2003 (Cth), we do not send unsolicited commercial electronic messages. All marketing emails include an “unsubscribe” link. If you are a client, we will send service-related emails necessary for the performance of our contract.

5. Data Security & Storage

As a digital agency, we take data security seriously.

• We use SSL encryption (HTTPS) for all data transmitted via our website.

• Client data is stored in secure, password-protected environments.

• While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Overseas Data Transfer

Some of our third-party service providers (such as Google or email platform hosts) may store data on servers located outside of Australia. By using our services, you consent to this international transfer of data.

7. Access and Correction

You have the right to access the personal information we hold about you and to request corrections. If you wish to view, update, or delete your data, please contact our Privacy Officer at the email address below.

8. Cookies

Information regarding our use of cookies can be found in our separate Cookies Policy.

9. Changes to This Policy

DIGITALO Pty Ltd reserves the right to update this Privacy Policy at any time to reflect changes in our practices or legal obligations. We encourage visitors to check this page frequently.

10. Contact Us

If you have any questions regarding this policy or our handling of your data, please contact us:

DIGITALO Pty Ltd
Email: info@digitalo.com.au
Location: Samford, QLD 4520